Please read these terms and conditions carefully. By using this website, you indicate that you have read, understood and agreed to be bound by these terms and conditions. If you do not accept these terms and conditions, you may not use this website.
We endeavour to publish accurate descriptions and images of our products. However in a small number of instances the images and/or description on the web-site may be different to the actual product as publishers sometimes re-print publications which may be different in color or specifications. If you require any particular book in a particualr format or colour, please contact us first with your queries and we will endeavour to respond as soon as possible.
We rely on a small team of volunteers who dedictae their time to help maintain the PH Shop. We aim to despatch all orders within five to ten working days, and the majority of orders will be dispatched within five days.
Delivery is by Australia Post. Delivery times mentioned in check out is after dispatch.
Some products may be temporarily out of stock, which will extend time for dilevery. We will advise after order the status of stock.
You can return any product within 14 days from the date your receive your order. We will offer you a full product price refund if the goods are in an unused and saleable condition. The cost of returning the goods to us will be the responsibility of the buyer, unless we have specifically authorised otherwise. Your payments will be refunded within 30 days after goods have been returned to us. Please contact us before returning any goods as we will not be held responsible if goods are delayed or lost that are sent back to us without our authorisation. Please provide us with your order number to allow us to answere your queries quickly.